Shipping and Returns

Processing

I work hard to process all orders within 48 hours of receipt or the next US Postal Service business day.  Typical processing time is 24 hours or less. The only exception is when NAAHTW is closed for vacation or other travel.  Closures will be noted on both the NAAHTW home page and the shopping cart page along with anticipated shipping date.

Shipping

  • All orders ship via US Postal Service.  Small items ship via First Class with all others Priority Mail.
  • Domestic US shipping is included free.
  • Small items ship to Canada for free.  All others ship via Priority Mail for a flat $24.
  • Please contact us for all other international orders.

Returns

When I started NAAHTW, my intent was to make high quality products that LAST for a reasonable price.  If my product fails or you’re otherwise unsatisfied in any way, contact me, I’ll replace it or refund the purchase price, your choice.  For product failures, I simply ask that you return the item at my expense so I can examine it for product improvements.